Phantrium Chainchain infrastructure

Status

Measured, not asserted.

Every number on this page comes from a real call made a minute ago, not from a health endpoint reporting on itself. The gateway is in private beta and there is no SLA yet — but the measurement is real, and so is the incident history.

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ServiceState 24 h7 d30 d p50p99Lag
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Networks and backends

Per chain: how many backends are answering, whether a Phantrium-operated node is among them, and the block height we serve from. A backend that answers fast with stale data is broken, so height is checked, not just reachability.

NetworkChain IDBackendsServed fromBlock heightChecked
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Latency per method, from real traffic

Averages hide the calls that hurt. These are percentiles over a sample of actual customer calls in the last 24 hours — cache hits and our own monitoring traffic excluded, so the numbers are the honest ones rather than the flattering ones.

No customer traffic in the last 24 hours

The gateway is in private beta, so this table is empty until someone other than us calls it. It fills itself; there is nothing to switch on.

How these numbers are made

So you can judge them, and argue with them.

reachability

A real call, every minute

A real RPC request against each chain, with an API key, over the public endpoint — exactly like a customer call.

freshness

Block-height lag

How far behind the chain head our serving path is, in blocks. A node that answers instantly with stale data is broken, and this is the number that catches it.

honesty

Two vantage points

Every round runs twice: once over the public hostname through Cloudflare, once straight at the service. When only the public path fails, we say so instead of guessing.

A window only gets a percentage once half of its measurements exist.

Uptime is measured on the public endpoint.

Both vantage points sit on the same machine as the service.

Incidents

Every incident that affects a customer is published here with cause, impact and the fix — including the ones caused by us. An entry appears the moment the measurement confirms it, before we have an explanation; the explanation is added afterwards and the entry stays.

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Want to be emailed when a service you use has an incident? Turn it on in the dashboard, or say so in the contact form — one message when it starts, one when it is over.