Phantrium Chainchain infrastructure

Contact

Tell us what you are running.

Chain, rough request volume, and what is hurting today. An engineer reads it and answers — usually within one business day, and always with a yes or a no rather than a brochure.

We reply to this address and nowhere else.

By sending this you agree that we may store your message and contact details in order to answer you. We do not add you to a mailing list, and we do not pass your details to anyone. Ask us to delete it and it is gone.

Direct email

Prefer your own client? [email protected] reaches the same place as this form.

Security reports go to [email protected] — see the disclosure policy first.

What happens next

  • An engineer reads your message — there is no ticket queue in front of it
  • You get a straight answer on whether we can help today
  • If we cannot, we say so, and where possible point you somewhere that can

Before you write

Two things worth knowing, both on this site:

If either is a blocker for you, better we both find out now.